Legal
Cancellation and Refund
Last updated: June 2026. Clear and transparent cancellation terms.
1. Standard Cancellation Policy
You may cancel your booking up to 30 days before the scheduled travel date for a full refund, minus any non-refundable deposits paid to on-ground suppliers (hotels, DMCs, activity operators) that are non-refundable at the time of cancellation.
2. Late Cancellations
Cancellations made between 15 to 29 days prior to travel are subject to a 50% cancellation fee of the total booking cost. Cancellations made 14 days or less prior to travel are generally non-refundable.
3. Refund Processing Time
Once a refund is approved and initiated, please allow 5-10 business days for the funds to appear on your original payment method. The exact timeline depends on your bank or card issuer.
4. Out of Scope
Solve Your Trip does not sell visas or foreign currency. Any cancellation of such services arranged independently by the customer is outside the scope of this policy.
5. How to Cancel
To initiate a cancellation and request a refund, please contact your trip specialist directly or email us at bookings@solveyourtrip.com with your booking reference number.